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FAQ

What is an FAQ page?

While many think of FAQs as a basic list of questions and answers, some businesses incorporate them into a single section when building a larger help center. The help center functions as a comprehensive knowledge base that empowers customers to independently find solutions.

Within a knowledge base template, FAQs can function as standalone articles. For example, businesses can incorporate the question “How do I set up a password?” into a longer series such as “How to set up your account.”

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